Privacy Policy

1. Information We Collect

We collect information that helps us process your orders, improve your experience, and communicate with you. This may include:

• Personal Information: Name, email address, phone number, billing and shipping address, and payment details (processed securely through our payment partners).

• Order Details: Products purchased, preferences, and delivery information.

• Communications Data: Messages, inquiries, or feedback you send to us through forms or email.

• Website Usage Information: Cookies, IP addresses, and analytics data to understand traffic patterns and improve functionality.

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2. How We Collect Information

We collect information through:

• Online order forms, contact forms, and account creation.

• Email sign-ups for newsletters or updates.

• Cookies and analytics tools that track how visitors use our website (you can manage these in your browser settings).

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We do not knowingly collect or store information from minors under the age of 18. If we become aware that such data has been provided, it will be deleted promptly.

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3. Why We Collect Information

We collect and use your information to:

• Process and fulfill your orders.

• Communicate with you regarding your order status or inquiries.

• Improve our website, products, and customer experience.

• Send occasional updates, newsletters, or promotional content (only if you’ve opted in).

• Maintain security and prevent fraudulent activity.

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We only collect information that is relevant and necessary for these purposes.

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4. How We Protect Your Data

We use reasonable technical and administrative safeguards to protect your personal data from unauthorized access, misuse, loss, or disclosure.

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Payment information is processed securely through trusted third-party providers (e.g., Wix Payments, Stripe, or PayPal) — we do not store your full credit card information.

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5. Sharing Information with Third Parties

We respect your privacy and do not sell or rent your personal information.
We may share data only with trusted third parties that help us operate our business, such as:

• Payment processors (for secure transactions)

• Delivery partners (for order fulfillment)

• Email service providers (for newsletters, if subscribed)

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These partners are obligated to keep your information secure and use it only for the intended purpose.

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We may also disclose information when required by law, regulation, or legal process.

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6. Cookies & Analytics

Our website uses cookies to enhance user experience and analyze traffic. Cookies are small files stored on your device that help remember preferences and measure engagement.

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You can manage or disable cookies in your browser settings, but doing so may affect certain site functions.

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7. Your Rights & Choices

You have the right to:

• Request access to, correction of, or deletion of your personal information.

• Withdraw consent for marketing emails at any time by clicking “unsubscribe” in our messages.

• Adjust your cookie settings in your browser preferences.

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To exercise these rights, please contact us at hello@touragepatisserie.com.

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8. Data Retention

We retain your information only as long as necessary to fulfill the purposes described above or as required by law. When no longer needed, your data is securely deleted or anonymized.

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9. Links to Other Websites

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content. We encourage you to review their policies before providing any personal information.

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10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Updates will be posted on this page with a revised “Last Updated” date.

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11. Contact Us

If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact us: hello@touragepatisserie.com